Telehealth

Overview

Secure, HIPAA-compliant telehealth offering flexible appointments for your hormonal health and wellness from the comfort of your home.

🌐 Expanded Reach

• Serve patients across Kentucky and neighboring states (if licensed)

• Great for follow-ups, consultations, and ongoing care

🔒 Secure & HIPAA-Compliant

• Encrypted video calls and messaging

• Private, judgment-free space to discuss sensitive topics (e.g., menopause, sexual health)

🏡 Comfort & Accessibility

• “Care that comes to you—no commute, no waiting room.”

• Ideal for busy professionals, parents, or those with mobility challenges

🕒 Flexible Scheduling

• Early morning, evening, or weekend slots available

• Easy online booking through SimplePractice

Frequently Asked Questions (FAQs) ❓

Exploring hormone replacement therapy

1. Do you accept insurance?

No. Mejorana Wellness Clinic is a cash-based practice, which means we do not bill insurance. This allows us to provide personalized care without third-party interference. All pricing is transparent and discussed upfront.

2. What services do you offer?

We specialize in:

• Hormone Replacement Therapy (HRT)

• Menopause support

• Men’s health care (including testosterone optimization)

• Medical weight loss

• Telehealth consultations

• Medication refills for established patients

3. Do you treat patients under 18?

No. We only treat adults age 18 and older. If you are seeking care for a minor, we recommend contacting a pediatric or adolescent specialist.

Frequently Asked Questions (FAQs)❓

4. Is telehealth secure and private?

Yes. All telehealth visits are conducted through a HIPAA-compliant platform with encrypted video and messaging. Your privacy is our top priority.

5. How do I request a medication refill?

If you’re an established patient, you can request refills through our secure patient portal or during your follow-up visit. We review each request to ensure safety and continuity of care.

6. What should I expect during my first visit?

Your first visit includes a comprehensive consultation, review of your health history, and discussion of your goals. We may recommend lab testing and will create a personalized care plan tailored to your needs.

7. Do you offer in-person visits?

Yes. We offer both in-person and telehealth appointments depending on your location and preference. All visits are by appointment only.

8. How do I book an appointment?

You can book online through our secure scheduling portal or contact us directly. We offer flexible hours to accommodate your lifestyle.

9. Are lab tests included in the visit cost?

Lab testing is billed separately. We work with local labs and provide clear pricing before any tests are ordered.

10. Can I get help with menopause symptoms without HRT?

Absolutely. We offer both hormonal and non-hormonal options, including lifestyle guidance, supplements, and symptom management strategies.

Contact

Consultation on hormone therapy.